Contact IBSS™

Contact the International Board of Safety Standards™ for enquiries relating to Approved Training Providers, certification, membership, verification, learner support, partner support, complaints or general IBSS™ services.

Official IBSS™ contact channels Enquiries routed by subject

ATP & RecognitionApplications, approval scope, quality review and renewals.

CertificationEligibility, assessment, certificates and certification status.

MembershipApplications, grades, CPD, renewals and professional status.

VerificationCertificates, ATP, blog contributor and membership record queries.

Send an enquiry

How can we help?

Select the most relevant topic and provide enough information for the appropriate IBSS™ function to understand your enquiry.

Full name *

Email address *

Organization

Country

Enquiry topic *

IBSS™ reference numberIncluding a reference can help identify the correct record, but it is not required for a general enquiry.

Message *

Verify official communication

Official IBSS™ email communication should come from an @ibss-usa.com email address. Be cautious of messages from unrelated domains claiming to represent IBSS™.

Before contacting IBSS™

Use the verification page for a public status check.
Include an IBSS™ reference where one already exists.
Use the complaints or appeals route for formal case matters.
Do not send passwords or unnecessary sensitive information.

Useful routes

Verify an IBSS™ record → Start an ATP application → Explore membership → Policies & commitments →

Enquiry guidance

Send your question to the right function

Clear routing helps distinguish general enquiries from technical certification, recognition, verification and formal case matters.

ATP & Partner Support

For provider applications, approved scope, trainers, quality assurance, audits, learner registration, certificates and renewal.

Certification & Learners

For qualification eligibility, assessment, reasonable adjustments, results, certification, recertification and learner support.

Membership & Professional Status

For membership applications, grades, CPD, progression, renewal and professional membership status.

Verification & Record Queries

Certificates, membership, Approved Training Provider and recognition status queries

Complaints & Appeals

For formal concerns or eligible decisions that require the controlled complaints or appeals process rather than a general enquiry.

General & Technical Support

For website, portal, account access and other enquiries that do not fit a specific professional or recognition function.

INTERNATIONAL BOARD OF SAFETY STANDARDS™

Professional enquiries. Clear routes. Verifiable communication.

Use the appropriate IBSS™ contact channel and include relevant reference information where available.

Email Info@ibss-usa.com